HSBC is one of the world’s largest banking and financial services organisations. We serve more than 37 million customers through four global businesses: Commercial Banking, Retail Banking and Wealth Management, Global Banking and Markets, and Global Private Banking.

Our network covers 70 countries and territories in Europe, Asia, the Middle East and North Africa, North America and Latin America. With around 4,000 offices worldwide, we aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfil their hopes and realise their ambitions.

HSBC Toronto, ON, Canada
10 Apr, 2018
Experienced Hires
Global Vision. Local Focus.   Things really are different here. A career with HSBC in Canada is truly an experience that few financial service organisations can match. Here you will find yourself inspired and supported by colleagues whose daily responsibilities cross time zones, continents and cultures. You will be motivated to aim for your highest aspirations by taking on as much as you can handle, quickly. And you’ll enjoy the rewards of belonging to a diverse and growth- driven culture.   Canada is a priority market for HSBC. We remain focussed on growing customers locally with our unique products, we offer a full suite of solutions developed from our global connectivity and network.  HSBC has the institutional strength, capacity and commitment to support our Canadian client’s requirements here and around the world.   Our success is built on trust and dependability – qualities that define our behaviour and shape our character. The employees who thrive at HSBC are service focussed, entrepreneurial and driven. They show collaborative spirit and a quest for continuous improvement.   A Day in the Life of an Investment Counsellor   With the backing of HSBC’s wealth management capabilities and renowned presence globally.   We are seeking experienced go- getters with proven client relationship management and sales experience to drive our growth in the Canadian market.   HSBC Investment Counsellors deliver exceptional client experience and ensure own conduct maintains the orderly and transparent operation of financial markets. They are responsible for delivering discretionary investment solutions to high net worth and ultra-high net worth clients with exceptional service that fosters and deepens client relationships. IC assess client needs, develop a comprehensive investment strategy, coordinate sales and execute against that strategy, and monitoring performance and appropriateness of the client’s overall investment portfolio.   Prospective clients are acquired by collaborating with colleagues and peers across the bank. Attracting, retaining and realizing our full potential as a business is key.   HSBC proudly offers clients full advisory service which requires working closely with Relationship Managers and Wealth Planners. Key to success in this role   The ideal candidate for this role is someone who thrives working in complex environment and has the industry expertise, business acumen, and strong people leadership experience to deliver.   The minimum requirements for this role are as follows: CFA Charter holder. Fluency in Cantonese. Relevant portfolio management / market analysis experience necessary for the registration of the candidate with the regulators as an advising representative. Or combination of certifications and experience leading to the registration as an advising representative with the regulators. CFP and other wealth management designations are considered an asset. The ideal candidate will have minimum 5 years of experience in client relationship management and investment counseling for high net worth clients. Strong communication and interpersonal skills. Propensity to work well in collaborative team environment.
HSBC London, UK
10 Apr, 2018
Experienced Hires
Job description The role of the Valuation Controller - Non-GM Businesses within Valuations Team in Product Control is part of Global Product Control and undertakes four main activities: Valuations, Global Valuation Reporting, Quantitative Analysis and Quantitative Infrastructure Development. The candidate will report into the Head of Non- General Manager (GM) Valuations and will be responsible for improving, standardizing and managing the valuation processes for the Corporate Centre, Global Specialized Finance and cross-train with the rest of the team on other areas of Non-Global Market Businesses. The individual will be responsible for calculating / coordinating and thoroughly review reserves related to monthly and quarterly Independent Price Verification (IPV), Fair Value Adjustment (FVA) and Prudent Valuation Adjustments (PVA) reserves. Your Responsibilities Will Include Responsible for the production / coordination and review of: All IPV, FVA and Prudent Valuation balances; All IPV and FVA methodologies and documentation; Monitoring model restrictions and recommendations; Levelling returns: Answering to Business Risk and Controls Management (BRCM), Internal/External Audit queries Implement recommendations deriving from Market Independent Model Review reviews Engagement with Corporate Centre and GSF core Product Control to ensure that the valuation conclusions are accurately reflected in the books and that the communication with the business is seamless and consistent. Keep up to date with any core Product Control production issues. Responsible for the governance and controls of Valuation Policy and ensuring this is disclosed and ratified by the Valuation Committee meeting at least once a year. Work with the Analytics team and individuals from within the Valuations Group Holdings and Business Leads to identify the need for, and implementation of, fair value adjustments. Ensure Valuation Group FIM requirements and other applicable accounting / regulatory standards are met. Liaise with Internal/External audit and regulators where necessary. Work to ensure consistency in policies/standards across sites/teams and implement strategies to improve consistency where it is not already in place. Identify, communicate and drive resolution of issues; whether people, process or system. Maintain focus on process optimization and identify opportunities to enhance cost efficiency where possible (e.g. automation, outsourcing, centralization etc.). Support the Head of Non-GM Business with all aspects of hiring; budget considerations, interviewing and administration. Customers / Stakeholders Head of Non-GM Valuations; Global Specialized Finance Office Business areas; Holdings, Product Control; Holdings, HSBC Bank plc - UK Bank / Retail bank (HBEU), HBAP Asset and Liability Capital Management (ALCM) Fixed Income core Product Control; Global Valuation Reporting; Business Risk and Controls Management (BRCM), Internal and External Audit. Market Risk Leadership & Teamwork Work with all other areas within PC Valuation Group. Liaise and work together with key stakeholders. Operational Effectiveness & Control Maintain HSBC internal control standards, including timely closure of internal and external audit points together with addressing issues raised by external Regulators; Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the areas under management; specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy; Ensure that there is full compliance with the Global Markets Functional Instruction Manual (FIM). The ideal candidate for this role will have the below experience and qualifications: Qualification Masters (or equivalent) graduate with experience in Product Control. Chartered Financial Analyst (CFA) or CQF (or equivalent) qualified is a distinctive advantage Experience Demonstrable track record in top-tier global bank. Detailed knowledge of Valuations processes and proven experience of managing Product Control or Financial Process based activities. Extensive market derivative knowledge in fixed income asset classes: Rates, Loans and Credit. Experience of Fixed Income Models and Derivatives Valuation Framework (OIS Discounting / CVA / FFVA / TLAC). Experience of developing methodology and shaping policy for IPV / FVAs is a distinct advantage. Good understanding of Funding, Liquity and Capital requirements for Global Markets. Good understanding of accounting requirements for Valuation activity in Global Markets. Good understanding and appreciation of Regulatory requirements and guidelines for Valuation activity. Proven experience managing a team with diverse professional skills. Proven ability in working across multi-disciplinary and multi-cultural diverse work environments. Experience of interacting with internal and external stakeholder groups (Business, Risk, Internal and External Audit, Compliance, Regulators). Skills Strong Analytical background. Strong interpersonal, leadership and management ability. Ability to build effective relationships at all levels of seniority through collaboration and influencing skills. Outstanding communication and interpersonal skills, including the ability to articulate key valuation issues to Senior Stakeholders in a non-technical manner. Set and achieved challenging short, medium and long term goals which exceeded the standards in their field Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences Built effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same A broad understanding of financial budgets/statements/models, with experience of analysing data effectively for planning, forecasting and reporting The base location of this role will be London, 8 Canada Square. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
HSBC London, United Kingdom
10 Apr, 2018
Experienced Hires
Role Purpose The roleholder leads all planning and forecasting, stress testing and strategic analysis activities for the global Retail Bank and Wealth Management (“RBWM”) business. To support the Global RBWM Finance team and wider RBWM business, the role holder may also be required to lead additional projects outside the core scope of the role. In all aspects of delivery, the role holder is expected to execute seamless BAU while also driving productive change and driving those around him/her to do likewise. The role’s principal stakeholders include RBWM CEO, RBWM CFO, Global Head of Business Performance, Regional Heads of RBWM, RBWM Business Line CFOs, Global FP&A Planning and Forecasting The roleholder is responsible for ensuring the delivery of the Annual Operating Plan and regular forecasts for RBWM that achieve the joint requirements of meeting Group targets while ensuring they are realistically challenging to Business management. Such delivery includes ensuring appropriate communication to the various stakeholders including RBWM CEO, CFO and Global Head of Business Performance, RBWM Executive Committee and Group Finance. To achieve the above, the roleholder will also lead all planning and forecasting activities across the regional and business RBWM teams. This includes ensuring clear, concise and consistent timelines and communications are provided throughout each of the cycles and ensuring alignment of RBWM processes with Group timelines and processes. The planning and forecasting process is undergoing a significant transformation. The roleholder will be expected to represent RBWM in Group level aspects this transformation achieving the right result to improve the planning and forecasting process and ensuring that the process meets the needs of stakeholders. Stress Testing In conjunction with the planning and forecasting activities, this position will drive all stress testing activities at a Group RBWM Business Finance level. While Business Finance involvement in stress testing is continually evolving, this aspect of the role is expected to encompass: providing clear guidance and instructions across the RBWM business; reviewing base and stress projections, understanding and articulating any differences to plan, ensuring consistency of assumptions across regions / businesses and ensuring senior RBWM management have a clear view of progress and results. Strategic Analysis Core to the role will be managing and delivering evolving demands from the Business for ad hoc strategic support in a range of areas that help build the equity story and provide the right level of challenge to the Business. Such activities could range from rapid responses to questions requiring financial expertise to running the delivery team supporting RBWM in major strategic deliveries such as Investor Day or Strategic Business Outlooks. Driving Change The role holder will be expected to help design and drive a considerable change agenda within RBWM and Global Finance, particularly where it relates directly to areas of responsibility. Core to this will be working to digitise Finance as we move rapidly to improve modelling and data visualisation tools, and redesigning core processes such as planning, forecasting and stress testing. Key Accountabilities Impact on Business Lead and manage all planning / forecasting activities for the Global RBWM business Responsible for delivering robust commentary and analysis in support of each planning / forecasting cycle to senior RBWM and Group management Lead RBWM business finance stress testing activities in the context of the evolving strategic operating model for Stress Testing within the organization. This requires close collaboration with RBWM Retail Risk teams Provide ad hoc strategic support to senior business and finance management on RBWM-wide requests, including, inter alia, responses to RBWM Strategy requests, inputs to RBWM and Group Risk Management Committees etc Customers / Stakeholders RBWM CEO – regular interaction to provide updates on Plan and forecasting outputs RBWM CFO and Global Head of Business Perform – direct daily interaction RBWM Executive Committee - the key stakeholders for most output Global Business Performance team Regional RBWM Finance and Group AMG and Insurance Finance colleagues RBWM Business and RBWM Strategy teams Retail Risk at both Global and Regional Level Leadership & Teamwork Work closely with RBWM Finance and Business teams and Group planning team to ensure an effective and efficient process is designed and implemented. Represent RBWM across the wider HSBC Group, influencing key senior individuals. This will include attendance at various Working Groups and Committess for the AOP & forecasting processes and stress testing. Where necessary this will also require leadership of working groups and steering committees within RBWM. Maintain a close working relationship with Group Finance function. Build and maintain relationships with the RBWM CFO, Global RBWM Finance team (including RBWM Head of MI and Planning), RBWM regional and business finance teams and the GFC RBWM Global Finance maintains a flat structure. There are 3 on-shore and 1 off-shore indirect FTE that the role holder will be responsible for directing and managing on a day to day basis Operational Effectiveness & Control Ensure compliance with Group Standards Manuals and the appropriate Functional Instruction Manuals Maintain controls over all planning/forecasting and stress testing outputs to ensure submissions are made in a timely manner, are accurate and to are at a high standard. Major Challenges The profile of Management Reporting has increased with both executive demands for information and the level of scrutiny to which it is subjected. Limited investment in systems has left a legacy of fragmented systems and manually intensive processes which present both current execution challenges and a huge opportunity to deliver materially more efficient and effective processes in the future. Most large and major entities acquired in the last 15 years still use local core financial systems. The Finance systems are not designed to meet Group reporting requirements. Existing reporting timetable and rigorous control environment is achieved with stress on workload. The provision of data from local to Group is largely manual, and especially so with respect to non financial KPIs In addition, the Business has structured itself as a multidimensional matrix of Global Businesses, Geographies and Product areas. Ability to navigate through the political landscape will be a key requirement for success in this role. There is also a strong need to balance business requests against a Group view to standardize and simplify the MI that is provided. The job holder will continually need to assess all requests and challenge the application of scarce resources for the provision of marginal information. Group Finance in undergoing transformation, one key pillar of which is the global planning and forecasting process. The role holder will be responsible for representing RBWM in this element of the transformation ensuring that the resulting process avoids unnecessary and possibly wasteful processes and target generation at a Group level links to local realities across all of our priority markets. Increasing business demands for information, and more specifically forward-looking information, continue to put pressure on finance teams across the Group. Being able to manage the customer demands, across the various matrices of responsibility, while delivering to tight deadlines is critical. The ability to sift through a variety of available data (economic assumptions, historical business performance, Level 1 and Level 2 metrics) and formulate a coherent set of top down guidance and RBWM level forecasts is a continual challenge. Ensuring effective and consistent communication across the organization i.e. from Regions and Sites to Group, and across the various product and business lines within RBWM and throughout various levels of management, i.e. Group Finance, RBWM CEO, CFO and EXCO/ The Stress Testing requirements continue to evolve as do the roles and responsibilities of Business Finance teams within the process. Flexibility and adaptability to be able to deal with the accompanying uncertainty and change and a willingness to challenge suggested processes to ensure agreed processes are appropriate are critical. Role Dimensions Global RBWM 2016 adjusted (USD): PBT 5.2bn Total revenue 18.6bn Total loans & advances 322bn Total Deposits 610bn Management of Risk The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring. Also by addressing any areas of concern in conjunction with line management and/or the appropriate department. Observation of Internal Controls The jobholder will also adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators. The jobholder will implement the Group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply. This will be achieved by adhering to all relevant processes/procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators. This role requires an individual who can demonstrate strength and experience in the following areas: Driven with a hunger to learn and leave things better than he/she found them. First rate ability to communicate; both orally and visually. A team player, able to develop others and build a consensus view. Strong analytical skills with a commercial bias and an investigative mindset. Qualified Financial Professional (CA, CFA, MBA, MA (Fin) or similar). Significant experience working within financial services industry with significant exposure to senior Finance and non-finance staff Proven track record of delivery in are large and complex operating environment Ideally with experience within retail banking, insurance or asset management industries (either within a business or from audit/transaction services/similar) If from industry - worked in senior MI or FP&A roles with regular interaction with senior management both inside and outside of finance If from practice – senior manager / director Within HSBC certain roles are designated as Enhanced Vetting Roles. For these roles, all internal and external applicants are required (subject to local laws), to pass satisfactorily a series of additional checks both as part of the application process and, if successfully recruited into the Enhanced Vetting role, on an on-going basis. The Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are first carried out as part of this recruitment exercise, and/or if relevant, on an ongoing basis. This role has been designated as an Enhanced Vetting Role. For more information about the relevant additional checks for this role please contact the hiring manager We are an equal opportunity employer and are committed to creating a diverse environment Job Field : Accounting & Finance Primary Location : Europe-United Kingdom-Greater London-London Schedule : Full-time Type of Vacancy : Global vacancy
HSBC London, UK
15 Mar, 2018
Experienced Hires
The Senior Audit Manager role is based within Risk Audit. The role of the Senior Audit Manager is to be Part of a Global Audit Team to audit market risk and counterparty credit risk in major HSBC Universal Banking System (HUBs) and Big countries where HSBC has significant presence. Your Responsibilities Will Include Conduct audit program as a subject matter expertise for market risk & counterparty risk Be a strong team player to grow the team and help team to be the first in class Effective documentation of work The Ideal Candidate For This Role Will Have Relevant product knowledge including knowledge of Fixed Income/ Foreign Exchange (FX)/Equities/Credits Experience working in relevant environment/s, i.e. Market Risk and/or Credit Risk Experience working in relevant market/context, i.e. Financial industry Past working experience in a relevant role, i.e. Big 4, Risk Management, Trading and/or Audit Past working experience on relevant systems, i.e. Trading and Risk Management systems Experience of using relevant software packages, i.e. Excel, Word and Powerpoint Overall 7-15 financial industry experience is preferred Availability to undertake the travel required for this role, i.e. 25% of international travel Role relevant qualifications, i.e. Master Degree / Accountancy / Chartered Financial Analyst (CFA) is desirable but not essential Set and achieved challenging short, medium and long term goals which exceeded the standards in their field Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences Built effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same Experience of creating and deploying comprehensive business/operating plans which consistently deliver desired results A successful track record of delivering complex projects and/or programmes, utilising appropriate techniques and tools to ensure and measure success In addition to above, the ideal candidate should have strong personal integrity and work attitude, work hard, have good inter-personal skills, learn quickly and adapt quickly. The base location for this role is 8 Canada Square, London. At HSBC we are open to different ideas and cultures, connected to our customers, communities and each other and dependable by doing the right thing. These are the values that guide us every day and we seek to recruit people who share these values. We are also committed to increasing opportunities for our employees to work flexibly and welcome job share or flexible working applications. Job Field : Audit Primary Location : Europe-United Kingdom-Greater London-London Schedule : Full-time Type of Vacancy : Country vacancy
HSBC Zürich, Switzerland
26 Feb, 2018
Graduate Hires
Responsiblities Responsible for assisting the Investment Counsellors in the positioning/delivery of investment solutions to clients and prospects of Private Bank, with the primary objectives of Support IC on all administrative tasks : CIP/ AIP reports, CRM reports, SQS issues, updating spreadsheets, presentations, finding information on products , mandates etc Prepare account reviews and help IC prepare for client meetings Preparation for business trips and help IC with follow up after the trip Gaining strong and thorough knowledge of the various asset classes and investment products. Be an efficient back -up for the IC in their absence ( ie client request for research etc Pro-active review/investment proposal to Clients in close co-operation with the IC Perform investment initiatives, including preparation of materials for product campaigns, switches, pitch book generation, portfolio optimisations, weekly IC /RM meetings etc Follow up on recommendations (limit orders, entry points, executions) Advise on corporate actions with advice from the IC Learn and understand the basics of asset allocation and portfolio optimization Liaise with product specialists i.e for bond and equity lists , research etc Execute market orders in Avaloq Learn how to analyse portfolios and choose products from our offering Keep up to date on the ISPS product offering ( all asset classes) by attending ISPS Sales Meetings Maintain a good level of general financial knowledge and asset classes and investment products Attend the Monday morning Investment meetings. Impact on the Business The analyst role is key in the delivery of investment solutions to our clients. They are client-facing, deal with ISPS specialists, are working very closely with more senior ICs. Impact is investment revenues: annuity fees (mutual funds, discretionary mandates fees, Private Equity fees, Real Estate fees, Hedge Funds fees and advisory fees) and Brokerage and Trading fees (FX spreads, equities, bonds, funds brokerage, SP spreads..). Customers / Stakeholders Analysts are part of IC teams and are client facing. Additional stakeholders: ISPS specialists, RMs, PB functions. Leadership & Teamwork IC analysts are team players, as clients get an investment service delivered by a full team (Analysts, IC, specialists). They can be pro active when it comes to supporting campaign, dealing with trading complicated matters. Operational Effectiveness & Control Analyst will team up with ICs and ensure all tasks are done according to FIM, DIM and ensure a very high quality of production (client contact, powerpoints, presentations). Major Challenges Analyst is able to deliver high quality output and is able to deal securely in a complex and highly regulated environment. Role Context Responsible for providing support to Investment Counsellors (ICs) to service clients. The analyst is a full IC Team member, part of the Front Office of GPB. Perform client related tasks such as the organisation of documents for signature of different mandates, prepare investment proposals and portfolio reviews, format and translate slides when necessary, prepare account reviews , take orders from clients and execute trades Organise internal meetings, prepare Powerpoint presentations, support ICs in the preparation of client meetings Assist to preparing material for trips/ including fund factsheets materials, organising meetings.. Support campaigns by client identification, eligibility, prepare campaign emails, translate documents, and tracking performance Investment initiatives and proactive client work should be limited to Medium and High Touch Advisory mandates. Management of Risk Is aware of the Operational Risk scenario associated with the role and acts in a manner that takes account of operational risk considerations. Observation of Internal Controls Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators. Understands, follows and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy. Knowledge & Experience / Qualifications Excellent organisation and communication skills Multitasking abilities Strong Microsoft Office skills Keen ability to grasp details Risk conscious, in particular on the trading side. Strong analytical skills Team player, high achiever, quick to learn, positive attitude Keen sense of urgency, high level of professional and personal integrity High capacity to handle stress University degree CFA or equivalent would be useful Fluent in English, other languages useful. Within HSBC certain roles are designated as Enhanced Vetting Roles. For these roles, all internal and external applicants are required (subject to local laws), to pass satisfactorily a series of additional checks both as part of the application process and, if successfully recruited into the Enhanced Vetting role, on an on-going basis. The Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are first carried out as part of this recruitment exercise, and/or if relevant, on an ongoing basis. This role has been designated as an Enhanced Vetting Role. For more information about the relevant additional checks for this role please contact the hiring manager. Under the Company's internal 'Back to Front'/’Front to Back’ transfer policy this role may be classed as High Risk. As a result, internal candidates may require enhanced approvals and vetting checks if they are currently employed in a Front Office department, or if they have worked in a Front Office department within the last 5 years (please refer to the HR FIM definition for further guidance). The enhanced approvals and vetting would need to be completed before the candidate will be confirmed in the role. We are an equal opportunity employer and are committed to creating a diverse environment.
HSBC London, UK
26 Feb, 2018
Experienced Hires
Role Title:   Manager, Investment Product Business:   RBWM Group Wealth Management New or Existing Role?  Existing Grade:   GCB5 Role Purpose Reporting to the Head of Investments and Senior Manager in the team, this role is in the Group Wealth Investment Product team which is part of Group Wealth Products, Services and Insights within the Global RBWM. Providing support for the technical, strategic and operational aspects of investment products, the role holder will be expected to take direct responsibility for specific items such as: Acting as subject matter expert for investment products and services (e.g. Mutual Funds, Managed Solutions, Discretionary Portfolio Management, Portfolio Advisory Services, Investment Financing) Support the team in ongoing Wealth product innovation with the aim to build a best-in-class investment solutions product shelf. Acting as first point of contact for RBWM Wealth countries, specifically in Europe and LATAM, support all Wealth Investment Product related efforts, including but not limited to helping markets achieve key financial and non-financial metrics, adherence product governance (new product or initiative approval), product and shelf review, implementation of product strategy and any other adhoc request. Working with Business Management teams and other stakeholders to manage key Management Information Supporting the team to manage relationships with GFAR, AMG, PB and Third Party Fund Houses Maintaining good working relationships with country and cross-functional stakeholders to ensure investment efforts are well supported This role will support sustainable global competitive advantage for RBWM and contributes to the revenue outcomes of Group Wealth globally. Increasingly Wealth Management as a strategic segment is crucial to the business model for RBWM. As a GCB 5, the role holder will be responsible for general investment product and services support across Group, Region, Priority Countries and International Countries. The role holder will be expected to promote best practices in product management, contributing to the implementation of a global Wealth investment product and services strategic plan for RBWM. This includes contributing to globally consistent investment product and services standards, development and deployment of innovative products and services, optimization of existing product shelf, as well as growing revenues across the globe. The role holder will contribute to the development and management of the global product shelf by supporting specific activity such as mutual fund performance management. The role supports the implementation of component parts of the Wealth product strategy and works with a globally diverse team within Group Wealth and local countries. The role supports activity which generates profitability and grows market share as well as improves the customer experience. The role holder will work closely with other parts of the Group Wealth Team (Sales & Distribution; Financial Planning; Insights; Business Performance and Propositions & Premier) to support delivery of the overall Wealth strategy. The role holder will work on activity which contributes to the delivery of: A best-in-class investment product and services shelf for RBWM (e.g. Mutual Funds, Managed Solutions, Discretionary Portfolio Management, Portfolio Advisory Services) Market leading product innovation and perception of Investment Products team as subject matter experts A robust process for ongoing investment product management (e.g. Performance monitoring, Fund house engagement, GFAR interaction) Strong governance processes around investment product and services (e.g. Contribution to Product Executive Committees; Business Performance Reviews) Strong working relationships within the Group Wealth, Regional and Country teams Supporting markets in achieving AOP targets for Investment Products. Key Accountabilities Impact on Business Supporting a globally consistent strategy for Investment Product across RBWM wealth markets to ensure strategic alignment and fit with the RBWM strategy. Support the implementation of global scalable and standardised business practices for Investment Product as directed Provide support for elements of the global strategic transformational development of Investment Product with the output of providing a world class RM and client experience Supporting the implementation of global KPIs and measurement for the Wealth Investment Product business. Support implementation of new capabilities of Investment Product to support AOP. Works on activity which contributes to the delivery of global change management programmes and initiatives required to deliver the strategy for RBWM and the Wealth Investment Product business. Partners globally with AMG, External Fund Houses, local RBWM product teams and other Group teams to support appropriate components and parts of the strategy and practice for the Investment Product business. Customers / Stakeholders The role operates across Wealth Management and supports initiatives such as Investment Product and Services development and management. Stakeholder management is therefore multi-faceted across geography, proposition, product, channel, internal and external to RBWM and the specialism of Investment Products: Supports the integration between stakeholders across the geographic and business/functional aspects of the RBWM franchise (and other Global Businesses). Responsible for operating within specific agreed SLAs. Stakeholders are not defined internally but include regulatory, market, customer requirements and third party relationships. Supports collaboration between global, regional and country teams, building strong relationships to ensure consensus and influencing of change outcomes. Helps to obtain buy-in from and influencing senior management and stakeholders for specific key initiatives, commitments, changes Typical stakeholders include: Other Group Wealth teams (sales, insights, other product and service etc, country product and sales teams, AMG, external fund houses The role works on collaboration with stakeholders to ultimately benefit the provision of services to the customer Clear adherence to governance of SLAs for Investment Product and Services Fosters and promotes a customer centric ethos, using operational knowledge and experience to continuously identify with stakeholders strategic in the investment product and services business. Leadership & Teamwork Supporting collaboration across Group and RBWM, including Group, region, priority countries and international countries. geography, proposition, product, channel, employee, customer, risk, finance and marketing functions Working in close collaboration with stakeholders for the benefit of business enhancement of investment product services. Supports the implementation of specific strategic activity in conjunction with stakeholders. Acts as a contact point and SME for the wealth business and works the matrix effectively to influence change in the organisation and promote greater effectiveness in delivery Highlights opportunities to integrate, simplify and streamline investment product business activity. Works in a facilitative manner in the matrix to progress business objectives. Acts in a manner that transparently promotes the organisations values and delivers in an aligned manner. Contributes to an environment that supports diversity and reflects the HSBC brand. Operational Effectiveness & Control Highlights opportunities that supports delivery across RBWM, institutionalizing standard best practices to remove unnecessary complexity and increase stability. Adhere to governance structure(s) and standards across Group, Region, Priority Countries and International Countries Support and manages operational risk by ensuring adherence to Group Legal, Compliance, Regulatory, and Information Security standards. Contributes to the implementation of global operational policy and procedures for investment products. Manage processes to track adherence to these policies. Supports the identification and monitoring of BAU problems, managing and implementing changes, as directed, in practice that lead to continuous improvement. Supports optimal deployment of best practice for specific areas of responsibility Works in line with the Target Operating Models and FIMs where required linked to areas of accountability. Ensure Group Standards are in place in all services for specific areas of activity. Adheres to Global Standards, Financial Crime Compliance and Risk Major Challenges The investment product business does not operate in isolation and has high dependencies in relation to delivery. Ability to deliver therefore has an inherent challenge of local businesses delivering on global objectives. The role holder contributes towards the development of the strategy and capability that enables RBWM to deliver its strategic goals through creating opportunities and differentiation in the contribution to achieving targets. Supporting component parts of the investment products business process to deliver results through the implementation of the group wealth strategy by Group, Region, Priority Countries and International Countries Contributes through activity of work to the optimal position between “ruthless standardization” one size fits all versus variances in individual markets / customer requirements. Performs a supportive but important role in ensuring an optimal balance between longer term infrastructure investments and business development versus rapid progress with revenue building short term solutions. Supports and actively is required to draw together the needs of all relevant stakeholders. Effective stakeholders management skill is key. Role Dimensions The role holder is directly accountable for ; Contributing to the performance of investment product and services business globally including all Group, Region, Priority Countries and International Countries activity. The role holder is responsible for contributing towards key revenue areas in the RBWM business through supporting the Investment Products team and the broader Group Wealth team. Role Context The role supports strategy because it impacts delivery of the group wealth strategic plan. The role is global in its design because it supports implementation of investment product and services strategy across Group, Region, Priority Countries and International Countries Support an environment where business strategic capability is increased to identify and drive increased revenue generation for RBWM by supporting the undertaking of strategic and operational oversight over aspects such as investment product management. Responsibility to support the delivery of a consistent approach globally taking into account local requirements and then any variations in model, maturity and Regulatory and Compliance considerations. Management of Risk Demonstrate leadership on Regulatory & Compliance matters. Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section B.1.2 of the Group Operations FIM. Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators Observation of Internal Controls Maintain and observe HSBC internal control standards, implement and observe Group Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators. Foster a compliance culture and implement Group Compliance Policy by managing compliance risk in liaison with the Head of Group Compliance, Regional Compliance Officer, Area Compliance Officer or Local Compliance Officer, ensuring adequate compliance resources are in place and training is provided, and optimising relations with regulators 5 years’ experience in asset management or wealth management sector International exposure and previous experience with multi geography team environment Strong academic credentials with professional accreditations in investments (e.g. UK IMC, CFA) beneficial Technical knowledge of investments, asset allocation and fund manager research Familiarity with mutual fund industry and trends University degree qualified, preferably in a finance or numeric discipline. Strong communication skills. Experience working with financial software tools (e.g. Bloomberg, Morningstar, Datastream) Skills and Abilities Culturally sensitive and understanding of local customer needs Highly numerate and financially literate Highly effective communicator with excellent interpersonal skills High level of energy and enthusiasm Must have the potential for further development personally and professionally Excellent relationship building and senior stakeholder management skills Strong leadership skills coupled with a high and demanding benchmark Able to navigate conflicting strategic priorities and decisions Able to operate effectively in a complex matrix driven environment Able to influence, engage and lead in a positive, inspiring manner Meet the requirement of leadership capability level for role including values level. We are an equal opportunity employer and are committed to creating a diverse environment.
HSBC Global
28 Apr, 2017
Graduate Hires
What to expect We’re looking for the future leaders of Global Private Banking. You will need to be forward-thinking, driven and perceptive, open to different ideas and cultures and enjoy being part of a team. Our two-year rotational programme of four placements, each lasting six months, will give you wide exposure to our private banking business. You’ll join a team providing wealth management advice and tailored investment solutions to help our high-net-worth clients and their families grow, manage and preserve their wealth. You’ll learn how to build relationships with our clients, understand their circumstances and create a wealth-management strategy that meets their financial goals. You’ll develop the expertise to advise clients on the most appropriate products and how best to invest private client funds. You’ll gain the knowledge to advise business owners on their finances, taking into account issues such as succession planning and charitable activities. We work in close partnership with Commercial Banking and our other global businesses There will be plenty of people around to support you. You’ll be assigned a mentor and buddy, who will be on hand to offer advice and guidance and provide a sounding-board for your ideas. There will be many opportunities to develop your network of contacts, within Global Private Banking and beyond. As well as your immediate team, we have Employee Resource Groups (ERGs), also known as networks. They are similar to the clubs and societies that you may have had access to at school, college or university. ERGs are voluntary employee-led groups. Our seven core global diversity-themed networks are: Ability, Balance, Embrace, Faith, Generations, Nurture and Pride. We also have common interest groups that connect employees on a variety of different topics. They are open to all employees. You’ll also be able to take part in our sustainability initiatives. Our volunteering programme, for example, could help you to develop new skills, while contributing to the communities in which we work. We offer a market-competitive pay and benefits package according to your role and location. Learning and development We offer a high-quality learning and development programme. It starts with our global induction event, Global Graduate Discovery, which will take place in London in August 2017 for all graduates joining our global businesses. The three-day interactive event will provide you with an overview of HSBC as well as an opportunity to network with your 2017 global graduate peer group and colleagues in the business. Once you’ve completed the Global Graduate Discovery event, you will attend the Global Private Banking Technical Training with colleagues from around the world. The six-week training course will give you an insight into the different products we offer, an opportunity to practice some of the key behavioural skills needed, networking with our senior management team in a social setting and help to work towards professional qualifications. During your rotational programme you’ll benefit from training that includes regular access to coaching and advice, as well as frequent and constructive feedback on your performance. Coaching and experience will develop your technical and behavioural skills, enabling you to take advantage of the extensive global opportunities we offer. We will provide everything you need to move up, although you will drive your own development. Career paths The Global Private Banking Global Graduate Programme is the beginning of an exciting journey in international banking. On completion of the programme, you’ll continue learning about interacting with clients as a relationship manager or improving your understanding of the investment world as a product specialist. Tailors needed We are looking for Tailors; people who are passionate about providing bespoke services for our clients. You’ll need to be an excellent communicator with an eye for detail. We assess all applicants against our values and our global graduate capability framework. Information on our recruitment and selection process can be found on our hints and tips page.